Release Notes

Service Twin^(R) App- Release Notes

October 1, 2024 - v4.3

• Users with permission can now edit visit details directly from the app. (Note: Adding or removing tasks from a visit is not included yet but is planned for a future release.)

• The Building Details Slideout now displays all active issues within the building.

• In both Building and Asset Details Slideouts, you can now view attachments on active issues.

• The Unsubmitted Work banner is now more visible and has been added to the organization home screen.

  ---

  August 6, 2024 - v4.2

• Visit Statuses and Status Reasons are configurable from the Admin Portal Settings screen and are visible on the App.

• Ability to assign Visits from the App to other users in the Org.

• Visit slide-out has more fields and is accessible from All Work, before starting a Visit. It also shows the entire Visit Title.

June 6, 2024 - v4.1

• Set Asset or Building profile image from the app.

• Set asset or building lat/long from the app

  • The map icon will use the building’s lat/long if it’s available, otherwise it will take you to the street address.

• Minor bug fixes and speed improvements.

March 5, 2024 - v4.0

• New Add/Edit Form:

  • Legacy spaces are removed.

  • Fewer required fields. 

• Minor bug fixes and speed improvements.

January 30, 2024 - v3.12

• Attachments on tasks support various file formats, including PDFs and movies.

• Purchase Order numbers (PO#) can be text-based, not just numeric.

• You can start a "site inspection" procedure without selecting a specific space or asset, streamlining the process.

July 26, 2023 - v3.10

• Convenient access to job information, including customer details and contacts, from within All Work and the Visit slideout.

• Introduction of the "View report" link for comprehensive insights into completed work under a specific job number, with the ability to collect signatures.

• Enhanced user experience with the Contact Book now relying on building and job contacts instead of device contacts.

July 26, 2023 - v3.9.0

• “Required questions” enables administrators to select the specific components of a question that are mandatory. This includes the response, the long-text details, or a minimum number of accompanying photos.

• “Scan to answer” empowers administrators to configure text-based questions in two distinct ways: either with a scanning option or a forced scanning mechanism. In the latter case, the textbox is rendered inactive, compelling users to utilize the scanning feature.

July 25, 2023 - v3.8.0

• Conditional questions adapt based on a respondent's previous answers, showing relevant follow-up questions while skipping irrelevant ones, creating a relevant checklist format.

April 17, 2023 - v3.7.0

• Add labour charges to a Job through Time Entries, without submitting an inspection

• Delete unwanted labour or materials before submitting an inspection

• Get a Purchase Order number when adding PO materials

• The start time of a Visit can be viewed when expanding a Visit card on the All Work screen.

February 14, 2023 - v3.6.0

• Lunch Break feature on Time Entries

• Support for Building-Specific procedures

December 15, 2022 - v3.5.3

• Photos on visit tasks

• Improved error handling on Building Details

September 27, 2022 - v3.5.2

• Bug fix for photos from the library not resized properly

• Fix for crash when trying to load Building Details

• Fix for Time Entries to be able to add 24 hours to your time

July 18, 2022 - v3.5.1

Features

• Allow users to choose a Work Category when submitting Time Entries

July 12, 2022 - v3.5.0 

Features

• The “Active Issues” feature is now available