Conditional Questions

Overview

Conditional Questions are questions that ask about a hypothetical situation and its consequences. Its structure can be defined as 'if' or 'any'. For example, if the answer to the parent question is 'Yes' (or any value of your choosing), then it can be associated with follow-up questions.  

Use Cases

A few real-life use case examples usingConditional Questions are listed below:

Use Case 1: Utility Meter Commissioning

One practical application ofConditional Questions is in utility meter installation and commissioning. For instance, consider a scenario where the Service Twin® app is employed for such purposes. A client utilizing this app needs to ensure highly accurate records of work performed, which are subsequently submitted to a government office. To capture the necessary data accurately, the commissioning procedure can involveConditional Questions. Depending on the answer to a specific question, follow-up Conditional Questions can be triggered to gather more detailed information, ensuring the precision of the records.

Use Case 2: IoT Device Data Capture

Another instance whereConditional Questions find utility is in the realm of Internet of Things (IoT) devices. When updating records using an IoT device or with the assistance of field technicians, additional data points might be needed to capture the complete context. Here,Conditional Questions can be employed to dynamically collect supplementary information based on the existing data. This enhances the accuracy and comprehensiveness of the captured data.

Use Case 3: General Health Assessments in Work Environments

Conditional Questions provide a versatile solution for conducting comprehensive health assessments that prioritize the safety of individuals while facilitating operational continuity.

This assessment comprises a series of targeted questions concerning a range of health-related factors, which are set up as Conditional Questions.

• If an employee responds negatively to all questions (indicating the absence of symptoms, recent travel, and exposure), they are cleared to proceed with their work activities without any further actions.
• In contrast, if an employee responds positively to any of the questions, a sequence of follow-up Conditional Questions is triggered. These questions are designed to gather additional, more detailed information about the specific health-related concern. For instance, if an employee reports experiencing symptoms, the follow-up questions may delve into the nature of the symptoms, their severity, and their duration.

Use Case 4: Hazard Assessments in Occupational Health

Conditional Questions are also invaluable for hazard assessments in occupational health and safety. Imagine an organization conducting routine hazard assessments to ensure a safe working environment. When evaluating specific work areas or tasks, if a hazard is identified, Conditional Questions can be employed to delve deeper into the nature of the hazard. This might include inquiries about potential exposure risks, required personal protective equipment, or emergency response protocols. By using Conditional Questions, organizations can gather detailed information about hazards and tailor safety measures accordingly, promoting the well-being of employees and compliance with safety regulations.

Integration with Procedure Designer

The Procedure Designer feature offers users the ability to seamlessly incorporate Asset Properties into their data collection processes. This means thatConditional Questions can be integrated directly into the design of procedures. Moreover, the answer format for these questions can be configured as a range of acceptable values. Should a reading fall outside of this acceptable range,Conditional Questions can be programmed to trigger follow-up questions. These follow-up questions can provide troubleshooting steps to address the out-of-range reading, ensuring that the data collected remains accurate and reliable.