Asset Information

The Asset Information screen is great because it can be quickly accessed from several screens if you need to find out any detailed information about a particular asset.  This article will go over the type of information that can be gathered from this screen.

Accessing the Asset Information screen

You can access detailed information about an asset from the following two (2) screens:

1. Browse Screen / Visit Home Screen

After selecting an asset, you will see 3 blue vertical dots to the left of the asset card. Tap this icon to access the Asset Information screen.

2. From the main Inspection Info pull-up during an inspection

During an inspection, you will see a blue bar at the bottom.  This is the Inspection Info pull-up bar.  When you open this, you will see all kinds of information that may be useful to you while you are performing your work.  At the top of this screen you will see the Asset section, right under the "What's being worked on?" title.  From here, simply tap the blue More Info button to access the Asset Information screen.

Asset Information Overview

The Asset Information screen will give you all the information you need about the visit you're on.  The screenshot and text below will explain each item in more detail.

A - Asset Name
The name of the asset as it was entered into the BuiltSpace system.

B - Asset Category
Indicates the type of the asset.

C - Make, Model & Serial Number
The Make & Model are listed in the first row.  The second row indicates the Serial Number of the asset.

D - Map
If latitude/longitude coordinates were added to the asset, you will see a green map icon here.  Tap it to open your default map program (e.g. Google Maps) and be taken exactly to where the asset is located in the real world.

E - Asset Description
This space is reserved for the description of the asset.  The description can be modified by any administrator in your organization.

F - Space(s) & Service Space(s)
This section lists all the physical spaces the asset is in and all the service spaces the asset is servicing.  The colour coding should make it quite clear as to how each space is related to the asset.  Assets can be both in a physical space while also servicing the same space.  The screenshot above shows how this would be indicated (see "Mechanical Room").

G - Active Issues

This section lists all the Active Issues that were reported by a technician while inspecting an Asset. From this section, any technician can review & resolve the issues. 

H - Extended Properties
Extended Properties are a very important and powerful feature of Service Twin and BuiltSpace.  Tap this to see all of the additional and custom (dynamic) fields about the asset.  As technicians answer questions in the field using the Service Twin app, these extended properties will automatically update, ensuring the core data of the asset always remains up to date.  Click here to learn more about Extended Properties.